Our Mission

To meet requirements of our customers by practices specific to “participation banking” at a quality, which exceeds their expectations, thus promoting the “participation banking” model throughout the world.

Our Vision

To become a bank guiding Participation Banking over the world with its product and service quality.

Our Quality Policy

We adopt a quality policy which aims to provide maximum satisfaction to all stakeholders through modern banking services and which is based on an approach of ongoing improvement in all our processes in view of current and potential future requirements and expectations of customers, employees, partners and the society. "Our Bank, for all of us."

Our Common Values

• To produce and share,
• To adopt a customer-oriented service approach where products and services meeting customer expectations are provided at places and times needed,
• To offer our products and services in compliance with regulations and standards,
• To offer our products and services effectively, profitably, and at competitive prices,
• To satisfy customers, employees and partners jointly, raising the Bank’s goodwill,
• To exert superior efforts for service quality improvement; consider suggestions from employees and customers,
• To allocate local funds first to local development, causing savings to contribute to prosperity of the economy of the country,
• To keep track and take maximum advantage of developments in Turkey and the world; provide employees with upgraded support in technology and knowledge,
• To conduct operations respectfully to common values of the society.